Privacy Policy

UBE Machinery Co., Ltd. (hereinafter referred to as "UBE Machinery") will promote the protection of personal information by establishing the following personal information protection policy, building a system for protecting personal information, and ensuring that all employees recognize the importance of protecting personal information and take appropriate measures.

Name, address, and representative name of the business handling personal information

Address 1980 Okinoyama, Kogushi, Ube, Yamaguchi 755-8633 Japan
Representative name Representative Director & President: Hironori Miyauchi

Definition of personal information

In this Personal Information Protection Policy, "personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as "Personal Information Protection Act").

Purpose of Use of Personal Information

When a customer makes an inquiry, etc., we may ask the customer to provide personal information such as name, telephone and fax numbers, e-mail address, and affiliation.
In principle, the Company will use the personal information provided by customers to contact, market, sell, and provide services from the Company, its subsidiaries, and affiliated companies, etc., and to respond to questions by sending e-mails, materials, etc. The Company will not use the personal information for any other purposes. In cases where the purpose of use of personal information is individually specified, the information will be used in accordance with that purpose. In cases where personal information is used for other purposes, this will be clearly stated in advance when the personal information is provided.

Joint Use

In order to achieve the purposes of use stated above, the Company will jointly use customer personal data within the following scope.

  1. Items of Personal Data to be Shared
    Name, address, telephone number, fax number, e-mail address, affiliation (company name, department, position, etc.), inquiries, transaction details, etc. provided by the customer, unless otherwise specifically requested by the customer.
  2. Scope of parties with whom information will be shared
    UBE Machinery, the subsidiaries and the affiliates.
  3. Purposes of use by persons with whom personal information is shared
    Please see "Purposes of Use of Personal Data" above.
  4. Name, address and name of representative of the party responsible for the management of said personal data
    Please refer to "Name, address and name of representative of business operator handling personal information" above.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

We will appropriately manage personal information received from customers and will not disclose personal information to third parties except in the following cases.

  • When we have the customer's consent.
  • When disclosing personal data to a subcontractor to whom we outsource all or part of the handling of personal data (including subcontractors) to the extent necessary to provide the service requested by the customer.
  • When disclosure is required by law.
  • In the case of joint use.

Security Control Measures for Personal Data

We take all possible security measures to ensure the safety of personal data. With respect to personal information entrusted to us by our customers, we will implement organizational measures (organization and system development, etc.), personnel measures (employee training, etc.), physical measures (management of information equipment and electronic media, etc.), technical measures (access control and prevention of unauthorized access, etc.), and measures to protect the external environment (when handling personal data outside of Japan, we will take all necessary steps to understand the personal information protection laws of the relevant country), technical measures (access control, prevention of unauthorized access, etc.), and understanding of the external environment (when handling personal data outside Japan, we will understand the personal information protection laws of the relevant country and take the necessary measures) to prevent unauthorized access to personal information, loss, destruction, alteration, or leakage of personal information. In addition, we will also exercise necessary and appropriate supervision over contractors (including subcontractors) to whom we outsource all or part of the handling of personal information. In the unlikely event of an accident such as the leakage of personal information, we will promptly report the incident to the regulatory authorities in accordance with the Personal Information Protection Law and related guidelines, and take necessary measures to prevent recurrence in accordance with the instructions of the regulatory authorities.

Requests Regarding Personal Information (Requests for Disclosure, Correction, Deletion, etc.)

Please contact the "Inquiries (General Affairs Group, General Affairs Department)" listed below regarding the procedures for making a request regarding personal information entrusted to us by our customers. We will send you the necessary documents for your request, so please fill in the required items and submit them by mail.
In order to prevent leakage of personal information, we will respond only to requests from the person himself/herself (in order to confirm the identity of the person, the prescribed request form and identification documents must be submitted). Please note that we may not be able to respond to your request if we are unable to confirm your identity, if the information in the request form is incomplete, if the data or record to which your request pertains does not exist, or in other cases permitted under the Personal Information Protection Law.
After confirming the contents of your request, we will reply to you by mail at a later date. We will do our best to respond to your request as soon as possible, but please understand that it may take some time before we can respond.

Recording and Analysis of Access Information

This website conducts access analysis.
The data obtained from the analysis is used only for activities to improve this website so that everyone can use it more conveniently, to understand how this website is used, and to plan and improve services.

Regarding the access analysis tools used by this website

This website uses Google Analytics, an access analysis tool provided by Google.
This Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify you.
You can refuse the collection of this feature by disabling cookies, so please check your browser settings.
For more information regarding this agreement, please see the Google Analytics Terms of Use.

Compliance and Review of Laws and Regulations

We will comply with the laws and regulations of Japan and other norms applicable to personal information in our possession, and will review and improve this policy as appropriate.

Contact for Inquiries

If you have any questions regarding our handling of personal information, please contact us at the following address.


CONTACT Email Inquiry Form